Pre-Check-In

Know your guests before they arrive.

Collect verified guest details and IDs ahead of check-in, customize your arrival emails, and let guests know the moment the unit is ready — so early check-ins happen without the back-and-forth.

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Works with every booking Secure ID handling Live in minutes
Verified
Guest details & IDs collected before they arrive
Automatic
Unit-ready email sends the moment cleaning’s done
Secure
Government IDs stored safely, every view logged
How It Works

Smoother arrivals in seven steps

Decide what to collect, preview the guest experience, customize the emails, and see everything land on the booking — automatically.

1

Choose what you collect

Turn pre-check-in on per listing and pick exactly what each guest is asked for — email, arrival time, party size, and a government ID. Each field can be required, optional, or off.

  • Per-listing settings — strict where it matters, light where it doesn’t
  • Optional government-ID capture for HOA / government requirements
  • Offer early check-in alerts when the unit is ready early
Configure which details guests provide before check-in
2

Preview exactly what guests see

Guests open a clean, mobile-first page from a single link — no app, no account. The page actively invites them to leave their email and sign up for an early check-in alert, so you capture a direct contact and they get in sooner.

  • Front-and-center email sign-up for early check-in alerts
  • Branded with your listing photo and name
  • Works on any phone, sent with the booking confirmation
Preview the guest pre-check-in page
3

Send it automatically from Airbnb

Drop your AllStay.ai pre-check-in link into an Airbnb scheduled message and add the booking’s confirmation code to the end — that’s it. Every guest gets their own personalized link automatically, with no manual sending on your part.

  • Works with Airbnb scheduled messages and any platform that supports templates
  • Just append the confirmation code to the AllStay.ai link
  • Set it once — every future guest gets their link automatically
Add the AllStay.ai pre-check-in link to an Airbnb scheduled message template
4

Everything lands on the booking

Submitted details show up right on the reservation — arrival time, guest count, and contact info — so you and your crew are never guessing. Government IDs are kept secure and viewable only when you need them.

  • Guest info attached to the booking automatically
  • IDs stored securely, access logged
  • Crew sees arrival details for same-day turnovers
Collected guest details shown on the booking
5

Your cleaner marks the unit ready

When the turnover is done, your cleaner taps “Complete” right from AllStay Crew Messenger. That single tap is all it takes — no host in the loop, no separate app.

  • One tap from the crew’s phone
  • Photo & checklist proof captured at the same time
  • Perfect for same-day turnovers
Cleaner marks the job complete in AllStay Crew Messenger
6

Guests get the green light — automatically

The moment the unit is marked ready, AllStay automatically emails any guest who opted in that they can come on in — so early check-ins happen without a single message from you.

  • Sent the instant the cleaner marks it complete
  • Only to guests who asked for an early check-in alert
  • No host action needed — the unit-ready email just goes out
Guest automatically emailed that the unit is ready for early check-in
7

Turn first-time guests into direct bookings

Because you captured the guest’s contact at pre-check-in, you can later invite them to book directly next time — no OTA, no commission. One click sends them your direct booking link.

  • Uses the email you already collected at pre-check-in
  • Invite past guests to rebook on your own site
  • Skip OTA fees on every repeat stay
Invite a past guest to book directly next time

Make every arrival effortless.

Turn on pre-check-in in minutes — your guests get a smoother arrival, and you get the details you need before they show up.

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No credit card required Works with every booking Live in minutes